Shipping and Tracking Your Order

You can track your Radius Logistics order in Your Orders. If you need more detailed help with tracking your package, please visit Track Your Package.

Delivery Information

If no one is available at the address when delivery is attempted, delivery partner will make two delivery attempts on consecutive days. If two delivery attempts are unsuccessful your package will be returned to Radius and consecutive delivery attempts will be on chargeable basis.
Date of delivery is subject to availability of product.

Radius Systems is not liable for any delay in delivery by the logistics partner and only guarantees to hand over the consignment to the courier company within 2 working days from the date of the order and payment.

Delivery of all home delivery orders will be done to the Shipping Address mentioned while placing the order online and should reach you in a maximum of 5 to 7 business days. However there may be unforeseen reasons where your delivery may get impacted & delayed.

  1. Radius Systems does not charge any separate Shipping Charges in addition to the price shown at the time of placing the order.
  2. Radius Systems Private Limited is in no way responsible for any damage to the order while in transit to the buyer.
  3. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics or availability.
  4. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Notifications

Shipment updates will be shared via SMS/email.

Customer Service

Radius Customer Service handles all inquiries regarding shipments. You can contact us if you need to reschedule a delivery or with any other questions you may have on info@radiussystems.net.